Wiggle Dragon Ride FAQ
- Is the online payment system secure?
- How can I check I have entered?
- I have entered the wrong ride distance
- Can I get on the reserve list?
- Can I withdraw from the event?
- Postal Entries
- Registration / Signing on for the event
- What do I do with my timing chip/transponder after the event or if I am unable to attend?
- Event start procedure
Is the online payment system secure?
The payment form is held on the servers of The Active Network in San Diego - one of only 300 companies in the world to be granted PCI (Payment Card Industry) Level 1 status, on a par with most banks. The servers are more secure than Amazon for example.
The Dragon Ride site is the holding frame for the online entry form and its security is therefore irrelevant when entering.
On the form you can also see both McAfee Secure Tested and Truste Certified Privacy logos for extra peace of mind for any entrant.
How can I check I have entered?
Check the entry list (when posted).
A provisional entry list will be posted on the website as soon as time allows, this will show your rider number.
I have entered the wrong ride distance
This is not a problem, you are able to change between the Gran or Medio Fondo routes whilst on the event, depending how you feel on the day. We include this tick box as an indication for ourselves of the split between the 2 distances.
Group / team entries
This year we are able to enter you in groups or teams, just add your friends or team mates names and details when you enter.
Can I get on the reserve list?
We will not be compiling a list of reserves.
In the unlikely event that any further places become available we would open up the online entry list for a short period. Advanced notice will be given. Please check the website regularly for notification. We do not have the capacity to contact you individually.
No more registrations will be available once the entry list is full.
Can I withdraw from the event?
As detailed in the rules and regulations we will not be refunding any entry fees if you are unable to take part on the ride. We will however allow you to transfer your entry to a friend for a £10 administration fee. Transfer forms are available by clicking the link below:
DOWNLOAD THE TRANSFER FORM HERE (.DOC)
Please see rules and regulations on the website, regarding withdrawals and transfer of names.
Postal Entries
Postal entries will no longer be accepted.
Registration / Signing on for the event
Riders numbers which will include the disposable timing chip will be posted out in the weeks prior to the event. There is no need to register or sign on on the day of the event, you simply turn up and ride.
What do I do with my timing chip/transponder after the event or if I am unable to attend?
The timing chip/ transponder is fully disposable - we do not require you to return these after the ride or if you are unable to take part.
Event start procedure
TBA
Corto entrants will depart approximately 15 minutes after the last of the Gran/Medio riders have left.
Information correct as of 4/12/12
